Team development

A service to organisations that want to optimise team performance.

Using a range of valid assessment techniques (e.g. MBTI, OPQ), team members learn about their own team styles and preferences, and how individual team styles affect overall team effectiveness.

Techniques for improving team performance are identified to meet the particular requirements of the team.

Workshops are conducted by organisational psychologists with a depth of experience in group facilitation techniques, team goal-setting and team development planning.

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Organisational surveys

Allworth Juniper has the capability to run on-line organisational surveys (team effectiveness, climate, culture, customer feedback).  We can assist managers to design surveys that are fully customised to elicit the information they require or, alternatively, draw on existing validated questionnaires.  Our expert analysis provides organisations, managers and employees with information to support strategic planning, relationship building, team building, job satisfaction, organisational change etc.

Our capability in this area is supported by:

  • Our understanding of the psychometric properties of rating measures.

  • Our understanding of competencies, job requirements, and theoretical frameworks for skill and task analysis.

  • Our expertise in statistical analysis.

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Behavioural interview skills training

Behavioural selection techniques have been shown to lead to better selection decisions. As a core aspect of the recruitment process, the use of structured behavioural interview techniques can add value to an organisation's selection procedures.

Our behavioural interviewing skills training program is designed for HR practitioners, line managers and anyone else involved in the interviewing of job candidates.

Through very practical and informative workshops, participants learn and practice skills of designing interview questions to assess specific competencies, establishing the criteria against which interview findings are evaluated, and conducting behavioural interviews.  

For further information, please download our brochure on Behavioural Interviewing Skills Training.

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Management training in best practice in recruitment and selection

Allworth Juniper is able to provide training to managers and others involved in the recruitment process in best practice recruitment and selection techniques. Learn about:

  • The strengths and limitations of psychometric testing

  • How to position psychometric testing in the recruitment and selection process

  • How to get the most out of psychometric testing

  • The ethics of testing

  • The cost effectiveness of testing

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Job and competency analysis

Allworth Juniper utilises a range of structured job analysis techniques to develop a comprehensive profile of a job or job family for organisations. The job and competency profile derived from the analysis provides the foundation for a range of human resources functions including selection, training, and performance appraisal.

The profile developed provides a detailed description of the task and skill requirements of the role, the criteria for success, and the personal attributes required to perform the role.

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Feedback skills workshop

Giving feedback is an essential skill for anyone who manages or coaches people or works with others in a team.  Feedback is a positive, helping act, and can be the key to growth for people.  They want to be able to recognise what they do well so that they may enhance these strengths, and they also wish to be made aware of any part of their performance that could be improved and/or further developed.

Our feedback skills workshop is useful for anyone managing, developing or coaching others, anyone working as part of a team, or anyone responsible for managing workplace disagreements or conflict.  It focuses not only on how to give effective feedback but how to receive feedback as well.

While the program can be customised to suit specific organisational needs, the modules covered include a model for giving constructive feedback, communication skills including active listening techniques, guidelines for giving and receiving feedback, pitfalls to avoid in the feedback process, and interactive role-play exercises designed to provide participants with opportunities to practise their feedback skills.

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Coaching skills workshop

In recent years, it has become increasingly important for managers to act as coaches in order to improve individuals’ skills in solving their own problems, to reinforce performance expectations and to encourage and motivate their team. 

Through content sessions and considerable interactive role-plays, our coaching skills workshop aims to build the critical skills that form the communication standards for any coaching discussion.  To ensure maximum application of the theory, participants are encouraged to use “real” scenarios in the role-plays.  This provides them with opportunities to practise coaching discussions before actually carrying them out in the workplace, and makes the session even more meaningful for them.

The length of the workshop may vary between 1.5 and 3 days, with a half to one day follow up session several weeks after the workshop.  This should allow time for participants to practise their skills during actual coaching discussions.  

For further information, please download our brochure on Coaching Skills Workshops.

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